Privacy Policy

Last updated: December 2025

At Crafto.ai, we value your privacy as much as your creativity. This policy explains how we collect, use, and protect your information when you use our platform. We believe in being clear about our practices so you can focus on building your brand with confidence.

If you have any questions about your data, please reach out to us at hello@crafto.ai — we're happy to help.

Information We Collect

To provide you with the best experience, we collect a few types of information:

  • Account Information: When you sign up, we may collect your name, email address, and profile picture to manage your account.
  • Content Data: We process the text, ideas, and files you upload or generate to provide our AI-powered design services.
  • Usage Data: We collect technical information about how you interact with Crafto.ai, such as pages visited and interactions within the app to improve our platform.
  • Cookies: We use cookies to keep you logged in and remember your preferences.

How We Use Your Data

We use the information we collect for the following purposes:

  • To provide, maintain, and improve Crafto.ai features.
  • To process your requests and generate the visual content you create.
  • To communicate with you about updates, security alerts, and support.
  • To analyze usage patterns so we can make the product more intuitive and powerful.

Technology Partners

To operate and deliver Crafto.ai, we work with a small number of trusted technology partners who help power different parts of the service.

These partners may support areas such as content generation, hosting, authentication, analytics, and security. They may process limited account or content data only as needed to provide their services to us. They are contractually required to protect your information and may not use it for their own purposes.

As Crafto.ai evolves, we may update or change technology partners, but we will always work with providers that meet our privacy and security standards.

Sharing and Security

We do not sell your personal data. Crafto.ai only shares information with trusted third-party service providers that help us operate the service, such as hosting, authentication, and infrastructure partners, or when required by law.

Your data is used solely to provide and improve Crafto.ai, including generating and managing content, publishing to connected social media accounts when authorized, analyzing performance metrics, and maintaining service functionality.

We take security seriously and use industry-standard measures to protect your information. This includes

  • encryption of data in transit and at rest,
  • secure authentication methods,
  • access controls,
  • and regular reviews of our security practices.
We also follow data minimization principles and only collect what's necessary to operate the service.

While no internet service can be guaranteed to be 100% secure, we work hard to safeguard your data and will notify you promptly if we become aware of a data breach affecting your information. We also encourage you to use strong passwords and keep your account details private.


Data Retention & Deletion

We retain your personal data only for as long as necessary to provide and operate Crafto.ai. How long we keep your data depends on how you use the service.

  • For active accounts, we keep your data while your account remains in use. If you delete specific content, it is removed immediately. If you close your account or request deletion, we begin removing your account data promptly and complete the process within 30 days.
  • Backup data may be retained for a limited period (up to 90 days) for recovery and security purposes, after which it is permanently deleted. Any analytics or usage data is anonymized or removed as part of this process.
  • You may request deletion of your data at any time by contacting us at hello@crafto.ai, or by disconnecting your account from integrated services where applicable.
  • In some cases, we may retain limited information for longer if required by law, such as records needed for accounting or compliance purposes.

Your Rights and Choices

You have control over your information:

  • Access & Export: You can request a copy of the data we have about you.
  • Correction & Deletion: You can update your account info or request that we delete your account and data at any time.
  • Opt-out: You can choose to stop receiving marketing emails by following the unsubscribe link in the footer.

Updates to This Policy

As we add new features to Crafto.ai, we may update this Privacy Policy. If we make significant changes, we will notify you through the app or via email.

Contact Us

If you have any questions or would like to exercise your data rights, please contact us at hello@crafto.ai.